June 12, 2020

As we continue to take steps to get through this pandemic, BlueCross BlueShield of South Carolina would like to share our concerns regarding potential COVID-19 scams.

Fraudsters are targeting people in a number of ways, including door-to-door visits, social media platforms (i.e., Facebook, Twitter, etc.) and telemarketing. Below are some situations you and your family should be aware of: 

• Be cautious of unsolicited requests — by phone, email or social media — asking for your personal information, including health insurance information and bank account information. Do not “confirm” or offer any information including your Social Security number (SSN), Medicare number or health insurance policy number. If your personal information is compromised, it can be used at any point for other fraud schemes.
• If you receive unexpected calls or visitors at your door offering COVID-19 supplies or tests, be cautious. Most door-to-door offers of free health care services are fraudulent. 
• Ignore social media sites offering COVID-19 testing or treatments. These advertisements are most likely fraudulent. Seek testing services from your reputable local providers.
• Robocalls continue to offer free masks and/or gloves during the pandemic. Be aware and do not offer any personal information including your SSN, Medicare number or health insurance policy number.
• Other items offered by scammers include fake test kits, protective equipment, cures, pills or drug therapies that claim to make you immune. 
• Be cautious of pop-up COVID-19 testing sites. Some red flags include: 
  • No affiliation with a local medical provider or government health department
  • Offers of additional testing that will be performed beyond COVID-19
  • Test sites offering free testing for Medicare recipients, extra tests for non-Medicare patients or not taking private insurance at all

BlueCross and our network providers are here to help assist members during the COVID-19 pandemic. If you have encountered a situation like the ones listed above and have information that could be beneficial to prevent fraud, please contact the Anti-Fraud Hotline at 800-763-0703 or visit this page for additional ways to report fraud. Please stay safe and continue to be aware and vigilant for scams during this time.